I just received singer-songwriter and coach (how cool is that?) Christine Kane’s newsletter. She writes brilliantly about the topic of saying no. I figured “Why reinvent the wheel?” so I’m reposting her article here. I completely agree with her as I find many of my clients also resisting the idea of saying no and buying into the idea that they “have to” do all the things they do. It’s a lie. Read on to learn how to start developing your “saying no” muscles.
The 7 Biggest Mistakes People Make When They Say No
by Christine KaneKnow what’s funny?
Many women will talk about anything when it comes to personal growth work. They aren’t afraid to “go there.”
But as soon as the topic of Saying No comes up, they’ll sit back in their seats.
“Sorry.”
“No can do.”
“I tried that. It didn’t work.”
“Huh-uh.” In fact, it seems the only thing they’re willing to say no to is… Saying No!
But saying no is important as you move to the next level in your life. One of the items in the Tool Kit of my new Uplevel Your Life Mastery Program is called “The Natural No: Templates for Saying No Authentically, Clearly, and Graciously.” After all, it’s tough to uplevel if you don’t know how to eliminate and release!
Saying No isn’t hard. It’s just that many of us do it badly! Here are the seven biggest mistakes people make when they say no…
1 – Waiting until they’re put on the spot
Most people never actually take time to ask themselves about their No’s. They wait until they’re put on the spot – and then they let their emotions (guilt, fear, anxiety) make their decisions for them!
While you can’t be prepared for every request that comes your way, you can get clear on your No’s in advance. I call this The Proactive No.
Write your list of Proactive No’s on a day off. “No volunteer positions on weekends.” “No more committees.” “No Sunday night dinner parties.” Get clear about how you want to honor your time and priorities. That way when you say no, it will be simple and authentic!
2 – Over-explaining
Rather than saying a clear “No,” many people try to explain their way out of it. This only digs them deeper into the muck.
When you over-explain yourself, you embody uneasiness. Over-explaining says, “I don’t really mean this, so I’m trying to find proof.”
3 – Using disempowered language
Language is a key element of effective “No-Saying.”
Empowered language is clear, firm, compassionate, and keeps the focus on the issue. Most people get so nervous and distracted that they ultimately do themselves a disservice by speaking at all. They ramble through the territory of the “sort of,” “kinda,” and “ya know.”
Empowered language stops the rambling. “I’m getting clear on my priorities so I’m cutting back on the extra activities in my life. In order to honor that intention, I need to say no. Thanks for understanding.”
4 – Trying to get approval
Rather than simply turning something down, many people try to “campaign” for their No.
They want to say “No.” But that’s not enough.
They also want the parties involved to approve of their “No,” agree with their “No,” and not be mad at them for saying “No.”
Saying No means that some people might be disappointed in you. That’s their “stuff.” Accept that. Give them the gift of allowing their disappointment. Give yourself the gift of having preferences.
5 – Hoping people will just ‘get it.’
Not responding at all. Putting the request off for a week. Avoiding eye-contact. These are the dances we do, hoping that people will just “get it.”
The problem with this approach is not that you’re not being “nice” to other people.
The problem is that you aren’t being complete with yourself. These little “Non-no’s” are actually draining your creative energy. Stop the leaks, and say no in the moment!
6 – Promising something they don’t mean
There’s a “Friends” episode where Ross’s new girlfriend asks him where their relationship is “going.” Ross admits to his Friends that he doesn’t want the relationship to go anywhere. But rather than stating this to his girlfriend, Ross gives her the keys to his apartment and tells her he loves her.
It’s a funny episode because it shows how much energy and integrity we lose when we dishonor our own preferences and desires – all in an effort to avoid another person’s disappointment.
7 – Giving in to guilt
When you say No, you might have to deal with some guilt.
At first, being on your own side is scary. This is why some people cave in as soon as the discomfort of guilt arises. Within a week, they change their mind and opt back into the thing they didn’t want to do in the first place. Wavering and waffling sends shaky messages to everyone involved, including yourself. Allow the guilt, and just experience it. You’ll get more comfortable after a little practice!
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Let’s face it. Saying No is uncomfortable sometimes. But once you experience the clarity and space that comes from saying No successfully, then you’ll never want to go back to the way you used to do it!Performer, songwriter, and creativity consultant Christine Kane publishes her ‘LiveCreative’ weekly ezine with more than 4,000 subscribers. If you want to be the artist of your life and create authentic and lasting success, you can sign up for a FRE*E subscription to LiveCreative at www.christinekane.com.
I resist New Year’s resolutions. I feel like making a list of “I will do’s” on January 1 seems so conformist. My inner rebel says, “No one’s going to tell me when to change!” Yet I usually make major life changes in the winter months—so it seems there is something to this time of year being a time of change, commitment and renewal.
If you’re a resolution rebel but still find yourself thinking about what you really want in ‘09, here are some tips to take you beyond the same ol’ tired resolutions:
1. Think about the feeling, not the thing.
Don’t worry, I haven’t taken a left turn into woo-woo land. Why do we want anything? To lose weight, quit smoking, exercise more, get a new job, find love? Because we think those things will cause us to feel a certain way. Instead of focusing on the thing, skip the middleman and focus on how you want to feel.
Say you want to feel happy, healthy, excited or inspired. You don’t have to wait until you lose 20 lbs to feel inspired and excited—you can find ways to feel inspired and excited RIGHT NOW.
When you feel inspired and excited (or however you want to feel), it’s much easier to stay motivated to reach your goal. And, you’ll have more fun in the process. Because the secret is that trite saying, “It’s all about the journey, not the destination.” is true.
2. Be real.
I will run 3 miles every day! I will wake up at 5 a.m. every day and meditate! I will never eat nachos again!
These might be great goals for someone who’s a dedicated runner, a Zen Buddhist priest or is lactose intolerant. But if the longest distance you’ve run is from the couch to the fridge, you can’t sit still for 5 minutes, or nachos are your favorite joy food, then you need to get real.
Unrealistic resolutions don’t serve you and are a set-up for failure. Then, when you fail, you have more evidence for your crappy belief systems about how you can’t stick to anything, lack commitment, are lazy, etc…
Start with ridiculously easy goals. The more scared/resistant you are to the change, the more ridiculously easy your goal should be.
For instance, if your first impulse is to resolve to run 3 miles every day, cut that in half. That would be 1.5 miles every day. Ask yourself if that would be ridiculously easy. No? Then cut in half again. Say to 1.5 miles 4 days a week. Keep cutting it in half until you say to yourself, “That’s ridiculous, there’s no reason I couldn’t do that.” In this case, you might get down to walking .25 miles 3 days a week. Start there. You can always build up from your ridiculously easy starting point. Now you have a completely do-able goal rather than a demotivating overly ambitious goal.
Now some of you type-A’s are saying, “That’s for weenies, you should just go for it!” If you get out there and you feel like running for 3 miles—GO FOR IT! But if you only go .25 miles, you’ll still have accomplished your goal and will feel motivated to continue. See?
3. Don’t should on yourself.
[Ed. note: I love bringing back these 90's self-help sayings!]
Many people make resolutions based on what they “should” do. I should make more money, I should join the PTA, I should go to the gym more, whatever.
If you find yourself making a resolution with the word “should” in it, I suggest you seriously re-examine it. Do you really want to do this? Is this resolution based on what other people/society think you should do? Understand your motivation—go back to Tip 1 and find the feeling this resolution creates. If it’s a negative feeling (dread, guilt, anger) dump it.
4. Try a one-word resolution.
Singer-songwriter and coach Christine Kane has a brilliant twist on resolutions. I love it! You simply choose one word (it’s fun to hold yourself to just one) to act as a theme/guiding principle for the coming year.
Mine is GO. (Ooooh, makes me all excited and motivated. Perfect.)
Why GO?
GO is for movement, momentum, forward, fast, energy, diving in, saying yes, hair-blowing-back-wind-in-my-face fun ride.
What’s yours? Comment below and say your word loud and proud.